Matedex annual closure from 25th of December 2017 to 1st of January 2018 included.

  We appreciate your feedback.

Dear Customer,

As part of ISO9001 / 2008 and to increase the overall level of our products and services,
Which is also in the interest of your business, We ask you a few minutes of your time to fill out this form
And give us your opinion per line in terms of importance and satisfaction

Thank you for your invaluable collaboration.



Level of importance:
1 = not important
2 = important
3 = very important
    Satisfaction level:
1 = absolutely not satisfied
3 = satisfied
5 = satisfied
Importance Satisfaction
Relationship between your employees and Matedex employees 1 2 3     1 2 3 4 5
Information and pre sale service 1 2 3     1 2 3 4 5
Quantity and quality of informations of Matedex's catalogue 1 2 3     1 2 3 4 5
Quantity and quality of Matedex's website 1 2 3     1 2 3 4 5
Price offer speed and quality 1 2 3     1 2 3 4 5
Delivery delay 1 2 3     1 2 3 4 5
Packing 1 2 3     1 2 3 4 5
Matedex's product range 1 2 3     1 2 3 4 5
Bought product performances 1 2 3     1 2 3 4 5
Bought product price 1 2 3     1 2 3 4 5
Ratio quality / price 1 2 3     1 2 3 4 5
Technical assistance quality 1 2 3     1 2 3 4 5
After-sales service and repair quality 1 2 3     1 2 3 4 5